First Baptist Nashville Child Development Center

The grievance policy for parents is designed to help resolve conflicts in an effective, humane and professional manner. Using a positive approach along with a professional demeanor will allow conflicts to be resolved in a climate of mutual support and cooperation. When conflict occurs, the following procedures should be followed:

» Parents are encouraged to think carefully about the conflict situation and define clearly the concern or problem.
» Parents should first talk with the person with whom the conflict exists. Clearly communicate your concern, listen to the teacher’s perspective, and discuss various solutions to the problem.
» In the unlikely event that parent and teacher cannot arrive at a satisfactory solution, parents may make arrangements to discuss their concern with the Director. If a satisfactory solution still cannot be reached, the Minister of Children of First Baptist Nashville may need to be involved. The Minister of Children’s decision will be final.