FBC Childcare
 
First Baptist Nashville Child Development Center
108 Seventh Avenue South
Nashville, TN 37203
615-664-6040
 
 

Parental Grievance Policy

The grievance policy for parents is designed to help resolve conflicts in an effective, humane and professional manner. Using a positive approach along with a professional demeanor will allow conflicts to be resolved in a climate of mutual support and cooperation. When conflict occurs, the following procedures should be followed:

» Parents are encouraged to think carefully about the conflict situation and define clearly the concern or problem.
» Parents should first talk with the person with whom the conflict exists. Clearly communicate your concern, listen to the teacher’s perspective, and discuss various solutions to the problem.
» In the unlikely event that parent and teacher cannot arrive at a satisfactory solution, parents may make arrangements to discuss their concern with the Director. If a satisfactory solution still cannot be reached, the Minister of Children of First Baptist Nashville may need to be involved. The Minister of Children’s decision will be final.





Posted in Policy Manual